At Maison Rivage, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

The item is unused, unworn, and in its original condition.

The request is made within 2 days of receiving your order.

The item includes original tags and packaging.

2. Non-Returnable Items

Items purchased on final sale or discounted.

Custom-made or personalized products.

Products that show signs of wear, damage, or alterations.

3. Return Process

We will review your request and provide return instructions.

Once received and inspected, we will notify you of the approval or rejection of your return.

4. Refunds

Shipping fees are non-refundable (unless the return is due to our error).

If you haven’t received your refund after 10 days, please contact us